Purchase Orders & Payment Terms

Technical Support

Technical Questions: If you were looking to initiate a return for a potentially defective product we ask that you consider reading our troubleshooting resource below. If you are still not having any luck, all of our technical assistance is monitored through NexaBazaar Forums. Consider creating a user account on the forums and creating a topic.

NexaBazaar Troubleshooting Tips

 

All of our technical support is handled via our forums.
Technical Support moderators will be moderating the forums Monday through Friday from 9AM to 5PM Mountain time.
We are excited to assist you on our forums and we will begin working on new topics within 3 estimated business days after the topic has been approved.

Placing an Order

Getting your order placed is fast and easy. Just follow these steps:

  1. Add the items you want to your cart. Make sure quantities are correct.
  2. Click “Secure Checkout” from the cart page.
  3. If you’re not already logged in, log into your account, create a new account, or just choose “Continue as Guest.”
  4. Verify the correct address is selected. If not, select the correct one or make a new one.
  5. Select a shipping method.
  6. Select a payment method.
  7. If applicable, enter a promotional code or purchase order number in the appropriate field.
  8. Make sure you’ve reviewed the Terms of Service and Shipping Policy.
  9. Click “Continue.”
  10. On the next page, verify that all information is correct. If no, click “Edit Order”. If yes, click “Place Order.”
  11. Your order has been placed when you see your 7-digit order number.

That’s it! We’ll take it from there.

Placing your order through our website is the most efficient way to get your stuff. If you are unable to use the website, please email us for additional assistance.

Purchase Orders & Payment Terms

We offer Net30 terms to approved customers. We do not offer any other terms. To apply,

**Please be aware that it can take up to 2 business days for Net 30 terms requests to be reviewed. You will be contacted via email if any additional information is needed and confirmation of your approval or denial of terms. **

For approved Net30 customers: NexaBazaar offers two Purchase Order processing options, and customers are able to switch between the two. Our Same-Day Shipping guarantee does not apply to Purchase Orders. If you are not approved for terms when your PO is received the processing time provided below does not apply until you are approved.

Fast Track Processing:

  • Place an order via our website that corresponds to your PO, and email or fax us a copy of that PO referencing the NexaBazaar Order Number.
  • Please be sure to enter your Purchase Order Number in the appropriate field during checkout.
  • POs received via this method will be processed within 1 business day from the time of receipt.

Traditional Track Processing:

  • Email or fax us a copy of the PO. Please include the account number or email address where this order needs to be processed.
  • If any items are out of stock, we will provide this information and the approximate lead time.
  • POs received via this method will be processed within 1 to 3 business days from the time of receipt.

Submit your Purchase Order document (and your NexaBazaar Order Number if applicable):

Please make sure that a contact name and email or phone number is listed on the Purchase Order.

LET’S GET STARTED

With more than 35 years of experience delivering innovative technology solutions for event and IT professionals, we are eager to put our expertise to work for you.

CONNECT WITH US